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Collaborus

Last updated 1 August 2026

Accessibility

We target WCAG 2.1 Level AA across this website and every screen in the platform, on every plan. This page states what that means in practice, what we know is still outstanding, and how to tell us when we have got it wrong.

1.Our commitment

Accessibility is not a premium tier. Every plan includes the same interfaces, so a cheaper plan is never a less usable one.

Target: WCAG 2.1 Level AA. We also work to Section 508 for public sector deployments and can supply a conformance report on request.

2.What we have built into this site

Semantic HTML with a correct heading hierarchy on every page, so screen reader navigation by heading works as expected.

A skip link as the first focusable element, keyboard operation throughout, and a visible focus indicator that is never removed.

Navigation that opens on click and keyboard as well as hover, closes on Escape, and returns focus to its trigger.

Text contrast meeting AA against every background used. Colour is never the only way information is conveyed.

Full respect for prefers-reduced-motion: animation is removed, not merely shortened, and no content depends on it.

Zoom to 500% is never blocked, and text reflows to 320px without horizontal page scrolling.

Form fields with real labels, hints and errors bound programmatically, and error text that says how to fix the problem.

Decorative product visuals hidden from assistive technology and paired with a text description of what they show.

3.Known limitations

Automated testing only, so far. This site has not yet been through a full audit with screen reader users. We are scheduling one, and findings will be published here.

Third-party content. Where we embed material we do not control — a recorded webinar, for example — its accessibility depends on the provider. Tell us if you hit a barrier and we will supply an accessible alternative.

Documents. Some downloadable reports are not yet fully tagged PDFs. We will supply an accessible version of any document on request.

4.Report a barrier

Email accessibility@collaborus.com with the page or screen, what you were trying to do, and the assistive technology you were using if relevant.

We acknowledge within two business days and give a substantive response within five, including a fix date or a workaround.

5.Formal complaints

If our response is not satisfactory, escalate to legal@collaborus.com. Customers may also raise accessibility issues through their support channel with the same response commitment.