Privacy notice

This notice requires legal review before publication. The structure and the platform commitments below reflect how the product actually behaves, but the wording has not been reviewed by counsel and must not be relied on as a legal representation until it has.

Collaborus provides a relationship and partnership management platform. When you visit this website, we are the data controller. When you use the platform as a customer's user, your organization is the controller and we are a processor acting on its instructions.

Details you give us when you request a demo or contact us: name, work email, organization, role, sector, organization size and anything you write in the free-text field.

Basic technical information needed to serve the site securely. We do not run advertising trackers or third-party analytics that build a profile of you across other websites.

To respond to your enquiry and arrange the session you asked for — our legitimate interest in replying to someone who contacted us.

To send research and product updates — only where you ticked the box. Consent for marketing is recorded separately from your enquiry, and submitting a demo request does not subscribe you to anything.

To meet legal, security and audit obligations.

Data minimization by default. The platform collects what a purpose requires and no more.

Individual data stays out of organizational analytics. Personal information does not contribute to organizational intelligence or reporting without explicit authorization. Individual assessments never directly update organizational metrics.

Least privilege. External participants — partner and vendor staff, community members — start with access to nothing and are granted only what a specific piece of work requires.

Auditability. Access and change are recorded. Customers can see who viewed or altered a record and when.

Corrections do not erase history. A correction creates a new record; the earlier one is retained so historical reports remain reproducible.

Enquiry records are retained for as long as needed to respond and for a reasonable period afterwards for audit. Platform data is retained according to each customer's configured retention schedule, which they control.

We use a small number of subprocessors for hosting, email delivery and support tooling. The current list is available on request and to customers under their data processing terms. We do not sell personal information.

Depending on where you are, you may ask for a copy of your information, its correction or deletion, restriction of processing, or portability, and you may object to processing based on legitimate interests. Where you are a user of a customer's tenant, we will refer your request to that organization, which controls the data. Contact privacy@collaborus.com.

Encryption in transit and at rest, role-based access control, audit logging and independent assessment under SOC 2 Type II. The report is available to customers and prospects under NDA.

Questions about this notice: privacy@collaborus.com. If you are not satisfied with our response you may complain to your local data protection authority.