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Human Services solutions

Coordinate a provider network around the people it serves

Services are delivered by a network of organizations with different systems, different funding and different reporting. Collaborus gives the coordinating body one record of the network and its results.

What we hear in human services

  • Provider capacity unknown until a referral is refused
  • Outcome data arriving in six formats from six organizations
  • Contract compliance discovered at audit rather than in advance
  • No way to see which providers actually produce results

Outcomes

What changes for human services organizations

Provider networks, participants and the outcomes that funding depends on.

  • Provider network on one record

    Capacity, specialisms, credentials and current performance for every organization in the network.

  • Referral and delivery tracking

    Follow work from referral through delivery to outcome, across organizational boundaries.

  • Outcome reporting that aggregates

    Structured outcomes rather than narrative documents, so results roll up to the funder without manual assembly.

  • Participant privacy protected

    Individual-level information is separated from organizational analytics by design, not by policy alone.

“Our providers update their own credentials, so the data is current for the first time. We find out before something expires instead of during an audit.”

Elena MarshNetwork Director, Northbridge Human Services

Trust & compliance

Built for the review before the purchase

Procurement, privacy and security teams ask the same questions every time. These are the answers, stated up front rather than discovered in week six.

  • Individual records never contribute to organizational analytics without explicit authorization
  • Data minimization enforced in the model, not left to configuration
  • Configurable consent and lawful basis per purpose
  • Auditable access history for every participant record
  • WCAG 2.1 AA across participant- and provider-facing screens

Where to start

Modules human services organizations use first

Modules activate independently. Most organizations start with two and add the rest as the record proves useful.

See Collaborus configured for human services

A working session with someone who has deployed in your sector — including the compliance questions your review board will ask.

Book a demoSchedule a consultation
  • 30 minutes, no obligation
  • Your data model, not a generic demo
  • Security review pack available